Hi, I'm

Luis Zambrano

Cloud Infrastructure · AI/ML · Building at Scale

Technical Account Manager with 12+ years delivering enterprise solutions for FAANG customers. I bridge the gap between complex technology and business outcomes.

Get in Touch View Work
Luis Zambrano

About Me

I'm a Technical Account Manager at AWS, where I support FAANG customers running AI, HPC, and mission-critical workloads. I've led cross-functional programs, driven multi-billion dollar infrastructure decisions, and built systems from scratch when none existed.

Before AWS, I spent 8 years at GoDaddy progressing from support to system administration to technical account management. I also hold a Master's in Game Production—because building great products is building great products, whether it's cloud infrastructure or interactive entertainment.

I'm bilingual (English/Spanish) and thrive in high-stakes environments where technical depth meets customer impact.

12+ Years Experience
6 AWS Certifications
$1.57B Capacity Secured
6PB Data Migrated

Skills & Expertise

Cloud & Infrastructure

AWS EC2 S3 EFS FSx Lambda CloudWatch Kubernetes Terraform Docker

AI/ML & HPC

Amazon Bedrock GPU Infrastructure P4/P5 Instances HPC Workloads AI Deployment

Technical Skills

Linux Python SQL Bash Networking Troubleshooting APIs

Professional

Enterprise Customers Stakeholder Management Technical Writing Training & Enablement Project Management Scrum Master

Experience

Technical Account Manager

Amazon Web Services (AWS)
2022 - Present
  • Support FAANG customers running AI/ML, HPC, and gaming workloads on AWS infrastructure
  • Led $1.57B GPU capacity planning initiative for enterprise AI deployments on Amazon Bedrock
  • Coordinated three 2PB data migration across five teams with zero downtime
  • Built GPU tracking system monitoring 1,600+ P4/P5 instances
  • Initiated Bedrock best practices program for field enablement
    • f
  • Oversaw team of 3 TAMs during high-stakes worldwide streaming event

System Administrator

GoDaddy
2020 - 2022
  • Managed enterprise hosting infrastructure and customer escalations
  • Automated SSL certificate deployment across servers and containers
  • Configured firewalls, optimized Apache/MySQL performance
  • Mentored Tier 1 and 2 Technical Account Managers

Technical Account Manager II

GoDaddy
2018 - 2020
  • Provided white-glove support for managed services customers
  • Resolved complex server configuration and performance issues
  • Built training programs that reduced new hire ramp time and increased internal hiring pool

Hosting Support → Bilingual Sales

GoDaddy
2012 - 2018
  • Progressed from support to technical sales to system administration
  • Mentored agents on troubleshooting DNS, scripting, and malware issues
  • Leveraged bilingual skills (English/Spanish) to support diverse customer base

Adjunct Faculty

Bryan University
2020 - 2022
  • Taught Introduction to Web Development (HTML, CSS, Linux)
  • Taught Workplace Technologies (IT architecture, enterprise systems)
  • Developed curriculum and led live instructional sessions

Portfolio

Select projects showcasing technical leadership and impact

📊

$1.57B AI Infrastructure Approval

Built business case and secured executive approval for GPU capacity to support enterprise AI workloads on Amazon Bedrock. Presented to directors and VPs across multiple organizations.

AWS AI/ML Executive Influence Capacity Planning
🔄

6PB Enterprise Data Migration

Led cross-functional coordination for petabyte-scale data migration across three storage platforms (EFS → FSx → OpenZFS) for a major streaming company. Zero downtime, all milestones met.

Data Migration Cross-Team Coordination Enterprise
🎮

VR Multiplayer Game Launch

Technical producer for VR multiplayer title on AWS GameLift. Identified TPS bottleneck pre-launch that would have caused production outage. Delivered 70% infrastructure cost reduction through right-sizing.

GameLift Game Production Performance
📈

GPU Fleet Tracking System

Built internal tracking system from scratch to monitor 1,600+ GPU instances across P4/P5 families. Created dashboards for capacity planning and utilization visibility.

HPC Dashboards Monitoring
📚

Bedrock Best Practices Program

Initiated field enablement program for Amazon Bedrock when no official materials existed. Created training content, competitive comparisons, and technical documentation.

Enablement AI/ML Documentation
🎯

Game Analytics Workshop

Published game analytics GameJam for AWS technical community. Combined game development expertise with cloud analytics to create hands-on learning experience.

Gaming Analytics Workshop

Certifications

View all certifications on Credly

🏆

AWS Solutions Architect Professional

🏆

AWS DevOps Engineer Professional

🏆

AWS Solutions Architect Associate

🏆

AWS Developer Associate

🏆

AWS SysOps Administrator Associate

🏆

AWS Cloud Practitioner

📜

Scrum Master Certified

Education

Master of Science

Game Production & Management

University of Advancing Technology

2014

Bachelor of Science

Computer Science

Universidad Rafael Belloso Chacín

2011

Get in Touch

Open to opportunities in Cloud, AI/ML, and Gaming

✉️ luis@zforge.dev 💼 linkedin.com/in/zambranoluis 💻 github.com/zambrano-luis 🏅 Credly Certifications

📍 Arizona, USA (Open to relocation)

🌐 English & Spanish